A question that you will never have to answer, if you choose Cymru Kitchens for your next refurbishment.
We’ve all experienced it; the awkward and uncomfortable feeling, of someone you’ve never met arriving to work in a space that is so personal to you; your own home. This couldn’t be more relevant during lockdown, when many of us are spending a lot of time, in our homes.
Fear not as this is where Cymru Kitchens come in! They are not a corporate kitchen company, who send in bob one day, and bill the next. No. Cymru kitchens is a family run, independent business. They put their customers first. Brothers-in-law William Fox and Paul Hogan established Cymru Kitchens in 1989. Regardless of expansion they have retained their incredibly detailed and personal service – never allowing a customer feel as though they’ve welcomed a stranger into their home. From start to finish, Cymru Kitchens process is personal, unique and tailored to you.
In fact they’re so personal, they can tell you who you’ll be speaking to at each stage of the process… even before you’ve submitted an enquiry!
To kick things off, sales director, William, will be in touch to discuss your enquiry. Should you decide that Cymru Kitchens offers the right solution for you, then a home visit will be carried out. Again, by William.
After this, your project will be assigned to a single lead installer. Responsibility for your project ultimately falls to them. No need to remember anyone else’s tea or coffee orders – it will be the same person at the end of the phone, or in your home, each and every time. If you’re lucky, they may even remember your order by the time the job’s complete!
Your lead installer will be in direct contact with, managing director, Paul, the build team in the workshop, and office manager, connie, to put together an anticipated schedule of works; always keeping you in the loop.
Whilst Cymru Kitchens have full faith in the wonderful team pictured below, they strive for absolute excellence with every build. That’s why before signing your project off, Paul, will personally inspect your new space, and check for any snagging which may be required.
Family is everything to Cymru Kitchens. Founded by a family. Run by a family. Considering their team to be an extension of that family. And yes… you guessed it… valuing their customers as yet another… extension of that family!
