Having a new kitchen installed is a big deal. It’s exciting, but it can also feel overwhelming. There are a lot of moving parts: multiple trades, a bespoke product, tight timelines, and a significant investment of time and money.

At Cymru Kitchens, we understand that the difference between a stressful renovation and a smooth one often comes down to one thing: delivery. That’s why when you choose us, you don’t just get a beautiful, handmade kitchen, you get the Cymru Kitchens team.

We know removing the most important room in your home can feel incredibly disruptive. But that’s exactly why we’re here: to guide you through it with care, clarity, and as little stress as possible, with a little help from Connie. 

The Secret Ingredient: The Cymru Kitchens Team.

The real hidden luxury behind a seamless kitchen installation is the team of people behind it.
Experienced, communicative, and genuinely invested in getting it right, our team works behind the scenes to deliver your kitchen to the highest standard.

At Cymru Kitchens, every member of our team plays a role in your project’s success. And while your finished kitchen may steal the show, how it gets there matters just as much.  

Meet Your Delivery Dream Team.

Connie, Our Operations Manager.

From the moment your project is confirmed, Connie becomes your primary contact for scheduling and overall project coordination. She carefully crafts your installation timeline and walks you through this and keeps you informed about key dates and when you might need to book your own trades if required. Connie manages our trusted partners directly and adapts the schedule if anything unexpected arises.

“My priority is to ensure your project moves along smoothly and to our high standards. I oversee project preparation, kick-off, and delivery, and I keep you updated on key milestones through your dedicated WhatsApp Project Group,” Connie explains.

“Scheduling a bespoke kitchen is all about balancing the flow of installation with time for quality workmanship and attention to detail,” Connie says.

Your Dedicated Install & Hand-Build Team.

Your dedicated Lead Installer will be introduced to you at the point of survey. They are responsible for the overall build and installation and will be your main day-to-day contact once the project begins.

These are the expert craftspeople who build and fit your kitchen, the same team doing both. They take immense pride in their work, communicate with you during the install while there at your home, and liaise with Connie to ensure the project stays on track and meets our hefty quality standards.

Paul, Our Managing Director.

Paul brings a customer-first mindset and an eagle eye for detail. Near the end of your project, he carries out a personal inspection, creates a snagging list if needed, and ensures everything meets the standard - both his and yours. 

Isobel, Our Designer & Aftercare Manager.

One of our in-house designers, Isobel stays involved throughout your install to support with any design details, queries, or late-stage additions. After your kitchen is complete, she leads our aftercare and is available to help with anything that arises once you're living in your new space.

Behind-the-Scenes Experts.

Our Quality Manager and Paintshop Supervisors are detail-obsessed, ensuring your kitchen is flawless before it ever reaches your home. From colour consistency to smooth finishes, their dedication is a vital (though often invisible) part of the Cymru Kitchens experience.

Real-Time Communication with a Personal Touch.

Every Cymru Kitchens project includes a dedicated WhatsApp Project group, a simple, powerful tool that keeps communication open and real-time.
Have a question on your mind at 7pm? Just drop us a message so we can pick it up in the morning. Need a quick schedule update? Connie will post it there. This shared space helps the team stay aligned with you from start to finish.

Crafted Schedules, Not Rushed Timelines.

We don’t believe in rushing an install just to hit arbitrary deadlines. Every Cymru Kitchen is bespoke, and your installation deserves the same care and precision as the design and hand build process.

Connie works closely with our fitters and trades to build a schedule that prioritises quality over speed. That might mean allowing breathing room between trades or adjusting the plan to deal with site surprises.

“Efficiency matters, but never at the expense of craftsmanship,” says Connie. “We’d rather take a little more time and get it right than rush to the finish line and fall short.”

What Really Sets Us Apart.

Things don’t always go to plan in a kitchen install and we think it’s important to be honest about that. Whether it’s an unexpected site issue or a supplier delay, hiccups happen.

But it’s how those problems are solved that reveals the strength of the team behind you.
We communicate, we adapt, and we stay focused on delivering the best result possible, supporting you every step of the way.

More Than a Kitchen, We Deliver A Crafted Experience.

When you choose Cymru Kitchens, you're not just choosing cabinetry, appliances, and colours. You’re choosing a team that delivers calmly, confidently, and with a deep commitment to craftsmanship and care.

“We’re proud of the kitchens we make, but we’re even prouder of delivering them,” says Connie, “With care, curation and attention to detail.”

Ready to Plan Your Own Cymru Kitchen Install?

Let’s talk timelines, trades, and the handcrafted kitchen waiting to be brought to life, beautifully so.